The US government and the W3C consortium recently released accessibility guidelines for web sites that will assist school web site reviewers in adapting their site so users of all abilities have equitable access. Years of study with web users (Yale Style Guide, Nielsen, Siegel) have produced an extensive body of work that informs school web site revisers of ways to make a site more usable and enjoyable. Judi Harris (1997) suggests exploring who will use the site, what information users will require or appreciate, and maximally useful ways to present the information. Developing or redeveloping a school's web site can become a complex process and it requires careful planning. Reasons include introducing visitors to the school, pointing students to useful web resources, publishing student work, and collecting data on curriculum projects. Jamie Mackenzie (1997) offers four reasons for maintaining effective school web sites. According to the Webb66 online school web site directory, over 13,000 of the nation's 108,000 schools have web sites. Web sites are becoming increasingly important for schools as support for teachers, administrators, counselors, students, parents, and the community. Recommendations address the web site redesign team and their roles, supporting the process, identifying the site's purposes, user surveys, content audits, task lists, storyboards, color palettes, style guide, usability and accessibility. This paper offers guidelines and tools for streamlining the process of web site review and redesign. A school must reconcile time and budget limitations with the need to serve a diverse audience. The US government and the W3C consortium have accessibility guidelines for web sites to assist site reviewers in adapting their site so users of all abilities have equitable access. Studies with web users (Yale Style Guide, Nielsen, Siegel) have produced work that informs school web site revisers of ways to make a site more usable and enjoyable. Redesigning a school's web site can become a complex process and requires careful planning. Web sites are important for schools to support teachers, administrators, counselors, students, parents, and the community. The maximum number of users feels satisfied with navigation, content, and design features whereas they are dissatisfied with ease of use and structural features of the websites. There is a significant statistical difference between novice and expert users only for navigation feature. Hence, the outcomes of the above approach show the navigation, content, design were the first, second, and third priority for evaluating the usability of e-commerce websites whereas ease of use and structure were the fourth and fifth features from the overall usability value calculation. As such, our research work help us capture the data by involving user testing (usability testing) and open source automated tools such as Camtasia. The main intent of this ranking of web site characteristics is that a designer can relatively give higher efforts on designing features that may lead to higher merit and better usability. We investigate the usability problems of e-commerce online shopping websites from user’s preferences and determine the relative importance of factors such as navigability, content, design, ease of use, and structure through user survey.
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